Secret Escapes

FYXER supplied Secret Escapes’ leadership team with a unique external outlet that an employer-employee relationship could not provide.

Zeelo’s leadership team was looking for a solution to give them back time.

Discover how FYXER's executive support services empowered Panaseer, a cybersecurity leader, to optimize their operations and achieve their goals. From managing diaries to providing HR assistance, our partnership fueled efficiency and success.

Discover how FYXER revolutionized Napo Pet's customer support operations, delivering exceptional service and support to pet owners.

FullFunnel engaged FYXER for executive support, HR assistance, and strategic input. Our partnership evolved, resulting in one of our Fyxers joining their coaching department.

ONI’s senior team were looking for a solution that could free up time and reduce pressure on several key stakeholders in the business.

Arbor’s leadership team were looking for a flexible solution to both handle executive assistant tasks and increase capacity in the ops team.

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Kitt’s leadership team were looking for support through a crucial phase of growth as they raised investment and began international expansion.

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TrueLayer needed a support team that the leadership team could trust to own workflows and hit the ground running. FYXER was on hand to help.

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FYXER built a team to support the COO directly and to add capacity to the internal EAs who work with the global leadership team.

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ClearScore grew from foundation to £275 million exit in under three years. Here’s how FYXER supported ClearScore’s executive team to make that happen.

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FYXER supplied Secret Escapes’ leadership team with a unique external outlet that an employer-employee relationship could not provide.

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READ CASE STUDY >

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STEVE, Blenheim chalcot

“It feels as if I’m getting 15-20 hours of my personal time back, giving me back my sanity. Do I feel less stressed? Yes, one million percent.”

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FAQs

HOW Long does it take to get started?

After an initial discovery call, we will put forward a proposal and ask for you to give us the go-ahead. Once the contract is signed we can deploy your bespoke team of Fyxers within 24-72 hours.

HOW DO YOU CHOOSE MY TEAM OF FYXERS?

After our discovery call we create a team from our pool of talent that is matched to your particular needs. One advantage of working with FYXER is that you gain a team with multiple skill sets, experiences and capacities, working across different time zones.

What happens in my first few days working with FYXER?

In your kick-off call with your Account Director and lead Fyxer we will discuss current priorities and urgent tasks, also confirming the style of communication and working that best suits you. Once we are set up on your systems your Fyxers will start owning tasks on day 1.

Will I always work with the same person?

You will have a dedicated Fyxer who leads the day to day delivery of work for you, supported by a team of Fyxers, matched to your specific needs. Our account management team will be your main point of contact and trusted advisors at every stage of working with FYXER.

What happens when my Account Director or MY Fyxers are on holiday?

Because you will have a team supporting you, it means when your AD or any Fyxers are away, there is always someone that is familiar with your needs and the specific support you receive from FYXER. This ensures you receive a consistent level of service.

What does the day to day experience look like for me?

We create a communication and management structure tailored to what works best for you. You will have regular and open communication channels to confirm tasks and priorities with your Fyxers, this usually involves a combination of Slack, email and calls alongside more structured weekly stand ups. Each month you have a monthly meeting with your Account Director to cover strategic priorities, feedback and any new projects or areas you need help with. Once onboarding is complete, your Fyxers use your systems so will be executing tasks and owning workstreams in the background whilst you get on with the important stuff.

How does FYXER handle sensitive information?

Data security and confidentiality are of the utmost importance to us. We use secure, encrypted software which gives you the ability to share sensitive data, whether personal or business, safely and securely with FYXER. A fundamental pillar of your relationship with FYXER is having total trust that any confidential information you share with us will be treated as such.

Will I meet my Fyxers in person?

We do meet clients in person regularly, however we pride ourselves on our ability to work remotely and the majority of our relationship will be remote.

How do you deal with offline or IRL tasks?

We have working hubs in cities including New York, San Francisco, London, Manchester, Cape Town and Doha and local partners who can deliver in person tasks in other major cities across the world.

What if I need support outside the scope of your regular services?

Our support extends across executive, business and personal tasks. Read more on our services page. However, if you need help beyond our regular services you can discuss this with your Account Director and we will create a bespoke solution.