The world of remote assistance can seem like a minefield. With a myriad of similar-sounding titles such as virtual PA, business concierge, part-time administration support and online secretary service often covering the same job description, it can be difficult to pinpoint what a remote assistant actually does. Especially if you are new to the remote assistance game.
There is a strong chance you’re reading this blog as you have heard about the benefits of hiring a virtual assistant. Whether it’s the range of skills, the efficiency savings or the peace of mind that has piqued your interest, your decision to take the plunge will ultimately boil down to cost. Is it worth the money?
Potential clients often ask me about the difference between temporary assistants and our remote assistants. It’s a question, I’m very happy to answer. While both are more cost-effective than a full-time, in-house PA, there are some clear differences between the two – even when the temp is working remotely. For me, it comes down to four main categories: loyalty, management, training and skills.
The late Jimmy Guterman, former Executive Editor of business media group NewCo, believed that “the hardest part of becoming a manager is learning what and how not to do”. Executives are self-made. A strong work ethic and an emphasis on ‘getting the job done’ are common and exemplary traits. But, to progress to the next step requires offloading the heavy baggage. Even if you think you could carry it better.
If you are wondering whether you have enough time to work with an assistant, then it’s abundantly clear that an assistant is exactly what you need. All assistants – from executive virtual assistants to part-time administration support – exist to free up an executive’s valuable time. They allow executives to focus on ‘higher value’ work and thus maximise efficiency. However, you cannot enjoy the crop without at first sowing the seeds.
Delegation is nothing short of an art form. Every executive has a unique style, technique and process. Every method can be learnt, practiced and honed. Every executive must master the craft in order to succeed.
Communication: the Key to Effective Leadership is the title of Judy and Joe Pauley’s excellent book on CEO management. In their book, the two renowned communications executives highlight six personality types: the Reactor, the Workaholic, the Persister, the Dreamer, the Rebel and the Promoter. No executive fits snugly into a sole category, they say, but no matter where they sit, communicating their vision clearly and concisely is paramount to success. It is no different with a remote assistant.
Topics: Virtual Assistants, Executive Assistants, PA, Personal Assistant, Remote Working, Work, Co-work, remote assistant, communication, Communication: the Key to Effective Leadership, Joe Pauley, Judy Pauley, FYXER
Last week, we looked at the importance of building a strong personal relationship with your remote executive assistant. This week, we’ll discuss the tools to do just that. What I term the five C’s: consideration, clarity, counsel, confidence and comprehensiveness.
In the final of my blog posts I explain that while Fyxers have the many benefits mentioned earlier including a better work life balance, a secure working environment and an appreciation from the team - FYXER offers all of this alongside working with a team of like-minded and wonderful Fyxers, meaning you are not isolated; we are pioneers in the virtual sphere, expert in staying connected whilst remote.
Further to respecting our Fyxers time, we establish firm boundaries with our clients regarding working hours, that allows the team to clock off at the end of the day and not have to worry about the phone going off during the family dinner. An EA who can reclaim their evenings and weekends back to have as their own, is revolutionary in the industry.